Frequently Asked Questions

You can book via WhatsApp, our contact form, or by emailing info@vicfallstransfers.co.zw. Send us your pickup location, destination, date, time and passenger count, and we'll confirm your booking and vehicle.

Yes. We monitor your flight in real time so your chauffeur adjusts pickup timing automatically if your flight is early or delayed, and you'll be met with a personal meet & greet at arrivals.

Yes, we operate cross-border transfers between Victoria Falls, Livingstone (Zambia) and Kasane/Chobe (Botswana), including assistance at border crossings.

Yes. We coordinate private air charter transfers connecting Victoria Falls with airstrips and camps across Hwange, Mana Pools, Matusadona and Gonarezhou National Parks, including onward ground transfers.

We serve every hotel and lodge in Victoria Falls, including The Stanley & Livingstone, The Victoria Falls Hotel, Mbano Manor, Victoria Falls Safari Lodge, Ilala Lodge, Cresta Sprayview and N1 Hotel & Campsite.

Yes, our fleet ranges from private sedans up to 30-seater coaches, so we can accommodate solo travellers, families, and large safari or conference groups.

Child seats are available on request. Please mention the age of your child when booking so we can prepare the correct seat.

We track flight status and adjust your pickup time automatically at no extra charge, so there's no need to contact us about minor delays.

Yes, we operate around the clock, including early-morning and late-night airport transfers.

We recommend booking as early as possible, especially for air charters, cross-border transfers and peak travel season, though we do accommodate last-minute requests where possible.